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How often do you use the current PLS website?
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What is your primary reason for accessing the current site?
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How would you rate your overall satisfaction with the new site? (1 worst – 5 best)
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How would you rate the overall appearance of the new site? (1 worst – 5 best)
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How easily were you able to navigate the new site (1 unnavigable – 5 easiest thing I’ve done today)
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How clearly was the information presented? (1 unclear – 5 crystal clear)
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What was your overall impression of the new site? (1 not impressed – 5 extremely impressed)
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What do you like most about the new website?
If you would add one feature what would it be?
Do you find the text difficult to read on the new site?
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Did you find it difficult to locate information?
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Does the new site meet all your needs?
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